Delivery & Assembly Policy
Once payment for your order is received, products in stock are usually despatched within 1-5 business days. Delivery time can however vary depending on the popularity of the item.
Most of our furniture is in stock, however certain items will be made to order depending on colour, size or combination chosen. For these items it may take a little longer to arrive.
For items not in stock we aim to have them arrive at your door between 8 to 12 weeks after placing an order.
Shipping costs are calculated in the checkout unless otherwise quoted. Delivery to Perth Metro suburbs within 30km of the showroom starts at $80. However additional charges may apply in circumstances where normal site access is not available such as deliveries involving stairs. It is your responsibility to advice us at the time of sale any unusual delivery circumstances.
Pick up options in our showroom are available 7 days a week for no additional charge.
As soon as your items are ready for dispatch from our warehouse, we’ll notify you to advise when you can expect delivery. All items will be delivered to the room of your choice, but please remember that it’s your responsibility to check that the items will fit through doors and staircases in their packaging before you place your order.
We cannot be responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control. At the time of delivery you or your representative will be asked to sign a form to acknowledge that the goods were delivered in good and proper condition. We will assume that anyone at the delivery address who receives the goods is authorised to receive them.
Circumstances where the purchaser requests the goods to be left unattended upon delivery, Westland Furniture accepts no responsibility for any loss or damage or theft that might occur thereafter
Most of the goods in the store do not require additional assembly to be done but please note that some of the items in store are flat packed and require some sort of assembly, where detailed instructions will be provided. This may include and not limited to beds, dining tables and sofa lounges. Please be advised that the delivery & pickup does not include assembly, items are delivered & picked up in their original intended form unless negotiated upon invoicing. Westland Furniture reserves the right to charge an assembly fee if required.